At Novexa Capital Inc., we are dedicated to ensuring your carefully selected fashion items, from our premium Shoes and Pants to our elegant SetSkirts, Suits, Jackets, and Vests, are delivered to you efficiently. This policy outlines our shipping procedures.
Order Processing Time
All orders are processed within 1 to 3 business days after your order is confirmed. Orders are not processed or shipped on weekends or holidays. Please note that processing time is separate from shipping time.
Shipping Times and Destinations
We are proud to offer worldwide shipping. The estimated shipping time for your order to arrive at its destination is between 5 and 20 business days from the date your order is shipped. This time frame is an estimate and can vary due to factors beyond our control, such as customs clearance procedures, weather conditions, and carrier delays.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to track your package. You can use this tracking number to monitor the progress of your delivery.
Shipping Address
Please ensure your shipping address is correct at the time of purchase. We are not responsible for orders shipped to an incorrect address provided by you. If a package is returned to us due to an incorrect address, we will contact you to arrange re-shipping.
Un-deliverable Packages
Occasionally, a package may become un-deliverable. If this occurs, the package will be returned to us. We will then contact you using the information provided to arrange a re-shipment.
Contact Us
If you have not received your order after the expected delivery window has passed, please contact us for assistance. We are here to help.
Novexa Capital Inc.
5825 Delmonico Dr Suite 323, Colorado Springs, CO 80919
(+1) 7197813839
services@novexacapital.top